Silo System

A: We have successfully used the following materials:
* Lime powder (including quicklime and hydrated lime powder);
* Sodium carbonate powder;
* Magnesium oxide powder;
* Activated carbon powder, etc.

A: We have successfully implemented silo storage systems for over 200 applications. These include municipal wastewater treatment plants, semiconductor manufacturing, zero-discharge wastewater management in industrial parks, photovoltaics, steel, coal chemical industry, and lime mining.

A: Please specify your industry and we will email you case studies (with customer privacy information removed) within 1-2 business days. We can also provide indirect communication channels with case study customers upon request (subject to customer consent) to share their actual user experiences.

A: Quality is one of our core competitive advantages, and we rigorously control the entire process from design to delivery:

Design Phase: Senior engineers will lead a design review, combining your requirements with industry standards (e.g., structural strength, safe material storage specifications) to ensure the design drawings are free of technical flaws.

Production Phase: We select raw materials that meet regulatory standards, and assign dedicated personnel to inspect key processes (e.g., welding, anti-corrosion treatment) to prevent shoddy workmanship and process deviations.
Factory Inspection: Each silo system undergoes a comprehensive performance test and pre-assembly before shipment. Delivery is only scheduled after passing these tests.
Reputation-Driven: We prioritize long-term reputation, and the majority of our customers are repeat customers. Our quality control standards are far higher than those of our peers. Over 200 successful operational cases demonstrate the consistent quality and reliability of our products.

A:HENGKE prioritizes responsible and timely after-sales service, providing full-life support for every customer:

Installation Guidance: We provide detailed installation drawings and video tutorials. On-site installers can independently complete the installation of the entire silo system by following our detailed and clear installation manual without the need for technical guidance from our company. If on-site support is required, we can arrange for our technical team (or coordinate with a local partner) to provide on-site guidance to ensure the system is assembled correctly.

Daily Maintenance: Upon delivery, we provide an Installation and Commissioning Manual, an Operation and Maintenance Manual, and a Training Plan. These instructions clearly outline daily maintenance key points (such as replacement cycles for wearing parts and maintenance methods). Regular follow-up visits will be conducted to monitor system operating status and proactively remind you of maintenance milestones.

Fault Response: If a system failure occurs, you can quickly contact our technical team via email or video conferencing, and we will provide a troubleshooting solution within 24 hours. If special circumstances require component replacement, we will prioritize international shipping to minimize production downtime.

Long-Term Support: Even after the warranty period has expired, we will continue to provide technical consulting and parts supply services to ensure the long-term stable operation of your silo system.